Our desserts are freshly made to order with utmost care. Due to their perishable nature, we maintain a strict no-cancellation and no-return policy once an order has been confirmed.
Refunds or replacements are applicable only under the following conditions:
• The product arrives damaged or in an unusable condition.
• The product delivered is incorrect compared to what was ordered.
• There is a genuine quality concern reported within the specified time frame.
How to Raise a Request:
• Please contact us at lefoudelights@gmail.com within 2 hours of receiving the order.
• Kindly share your order ID, a short description of the issue, and photographs as proof.
Resolution Process:
• Once approved, a replacement will be arranged or a refund will be processed within 7–10 working days.
• Refunds will be provided either as store credit or direct refund to the original payment method.
Note: Refunds/replacements will not be applicable for delays caused by incorrect information provided by the customer or unavailability at the time of delivery.
We deliver only in Vadodara
We deliver only in Vadodara
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